The access and use of this website www.silvermoz.com, hereinafter referred to as the website, confers the user status to the visitor of the same.
IDENTIFICATION OF THE OWNER OF THIS WEBSITE
Surveillance Street, nr 2998
Silvermoz, based in Surveillance Street, Nampula, registered with the Commercial Registry of Nampula under its NUEL No. 100799693, hereinafter designated by Silvermoz, is the legitimate owner and consequently responsible for the website and as such undertakes to ensure the privacy of the personal data of the users of the same.
1.1. Personal data must be understood the information of any nature and support, including sound and image, relating to an identified or identifiable natural person. A person who can be identified, directly or indirectly, in particular by reference to an identification number or one or more specific elements of his physical, physiological, psychological, economic, cultural or social identity, shall be regarded as identifiable.
1.2. Cookies should be understood the temporary registration of small text files that a website, when visited by the user, places on your computer or mobile device through the internet (browser). Placing cookies will help the website recognize your device the next time you visit it.
2. RESPONSIBLE FOR TREATMENT AND NATIONAL CONTROL AUTHORITY
2.1. Silvermoz is the entity responsible for the collection and processing of users’ personal data, namely the categories of data collected, what the processing of the data is and the purposes for which they are used.
3. PERSONAL DATA COLLECTED AND PURPOSES
3.1. During access to the website, as well as in its navigability, a set of computer data are automatically collected, which are recorded temporarily in their own files, and are also automatically deleted after a certain period. The collection of this data is merely technical, such as connection configuration, system security, technical network administration and optimization of our site. The data we refer to are as follows:
3.1.1. IP address of the requesting processor;
3.1.2. Information on geographical location;
3.1.3. Information about your visits and use of this website, including the length of the visit, page views and website navigation paths;
3.1.4. Date and time of access;
3.1.5. Name and url of the downloaded file;
3.1.6. Volume of data transmitted;
3.1.7. Status information of the transfer in particular its completion;
3.1.8. Identification data of the browser software and operating system;
3.1.9. Website from which you accessed our website;
3.1.10. Word you used to search about our website;
3.1.11. Name of the Internet service provider.
Before disclosing another person’s personal information, you must obtain that person’s consent to the disclosure and processing of that personal information in accordance with this policy.
3.2. During your visit to the website, Silvermoz may collect your personal data (e.g. name, email and contact number when you fill out the contact form).
3.3. To fill out the contact form on the contact page, you are required to have your name, telephone contact, email, subject, etc. A dialog box called a message is also available in which you can leave more information containing other personal data recorded.
3.4. Silvermoz may provide the possibility of subscribing to a free newsletter service to visitors to its website. The purpose of this service is to bring to the attention of its subscribers, relevant information within the areas of interest covered by the services provided by Silvermoz. In order to take advantage of this service you will necessarily need to provide your email address. You can unsubscribe from the newsletter service at all times, just by following the directions in this direction at the end of each newsletter.
3.5. The personal information that is sent to us through our website will be used for the purposes specified in this policy. Thus, we may use your personal information for the following:
3.5.1. Relate commercially;
3.5.2. Customize the website;
3.5.3. Allow the use of the services available on our website;
3.5.4. Send payment statements, invoices and reminders to partners;
3.5.5. Send email notifications that have been requested by users;
3.5.6. Deal with complaints made by users related to our website;
3.5.7. Keep our website safe and prevent fraud;
3.7. You warrant that the personal data provided to Silvermoz is true and becomes responsible for communicating any changes to it.
4. PERIOD OF RETENTION OF YOUR DATA
The user’s personal data will be kept for the period necessary to comply with legal obligations. In the absence of a specific legal requirement, your personal data will be stored and stored for 12 years after the user’s last change, update or interaction with Silvermoz. At the end of this period, they will be eliminated
5. STORAGE OF YOUR PERSONAL DATA
Personal data collected and processed by Silvermoz is stored on servers with limited, monitored and controlled access, located in facilities specific to this purpose, namely certified datacenters.
6. TRANSFERS OF YOUR DATA TO OTHER ENTITIES
The provision of certain services by Silvermoz may involve the transfer of your data to other entities, even if they are located outside Mozambique. Arising from this situation, Silvermoz with your consent to this policy will strictly comply with applicable legal provisions, in particular as regards the determination of the suitability of data transfer to a particular country with respect to the protection of personal data and the requirements applicable to such transfers.
7. DATA SECURITY AND CONFIDENTIALITY
Silvermoz’s commitment and objective is to ensure the quality and integrity of the information provided by website users, having implemented the necessary measures, both at the technological and organizational level, in order to keep the information secure, namely authentication / access control systems (login and password), firewall use and intrusion detection systems, registration of actions taken by Silvermoz employees on personal data of users of the website.
9. RIGHTS OF DATA SUBJECTS
In accordance with the legislation in force, the user has the right of access and rectification of his/her data, as well as the right to request its deletion, to owe its processing and to obtain its limitation or portability to the extent applicable. You may also owe that your data is used for the purpose of creating your customer profile; in this case, you will not be able to benefit from personalized offers or services. In addition, you may, at any time, ask to stop receiving our communications for marketing and advertising purposes.
These rights may be exercised by contacting Silvermoz directly
By email:[email protected]
10. LINK TO SOCIAL NETWORKS
We allow you to connect to social networks, but we are not responsible for your privacy and security policies, nor are we responsible for the processing of data after you connect to social networks.
In the case of links to websites, applications or systems external to Silvermoz, they are subject to their own privacy policies. In the case of links to websites, applications or systems external to Silvermoz, they are subject to their own privacy policies. …
We recommend that you review the conditions of use and privacy policies of these social networks to know exactly how they use users’ personal data, as well as the procedure for deleting or limiting the processing of such data.
11. APPLICABLE LAW
In the event of controversy or complaint of any nature related to this website, Mozambican law will apply regardless of any applicable conflict of laws.
Here at Silvermoz, Lda, we take the privacy and security of your data very seriously. We are prepared for the European General Data Protection Regulation (GDPR), which entered into force on 25 May 2018 and comply with Mozambican Law No. 3/2017 (Electronic Transactions Act).
Last revision of this document: 11 January 2021